FORWARD__SPACE SPRING FORWARD FAQs 

WHERE CAN I LEARN ABOUT YOUR SAFETY PROTOCOLS + GUIDELINES? 

We’re glad you asked. Click here to see a full overview of our safety protocols and guidelines, as we are committed to ensuring the health of our teams and guests.


HOW CAN I VIEW THE SCHEDULE, PURCHASE & SIGN-UP FOR CLASSES? 

We can’t wait to dance with you! Make sure to download the FORWARD__Space app here, and create your Mindbody Account (also available here). 

Then, head over to our FORWARD__Space Schedule here, select the day and time you want to take class, and follow the prompts to purchase and book.


HOW FAR IN ADVANCE CAN I SIGN-UP FOR CLASSES? 

Classes are live on a 14-day rolling period. 


WHAT IS YOUR CANCELLATION POLICY?

If you cancel by 5pm the night before your class, we will credit your class back to you. For classes cancelled after 5pm the night before, we are unable to credit the class back. 


WHAT IS YOUR RETURN POLICY?

Class packs and merchandise is non-refundable and non-transferable.


WHAT IS YOUR WAITLIST POLICY?

FORWARD__Space will not be accommodating in-person waitlists at this time.

You can confirm if you’ve been successfully added to our digital waitlist by visiting your FS Mindbody account. 

If you are moved from the waitlist into class, you will receive an email notification and/or phone call from a FORWARD__Space team member. If you do not receive either of the above, please do not come to the space.

Only confirmed class participants will be allowed in the space for the safety of all at this time.


WHAT SHOULD I WEAR TO CLASS? 

Athletic footwear and anything you’d like to move and sweat in. If you are fully vaccinated, masks are encouraged but not required in the space. 


WHAT SHOULD I BRING TO CLASS? 

Water is available for purchase, and 2 lb + 4lb  weights will be provided.


HOW OLD DO YOU HAVE TO BE TO TAKE A CLASS?

The minimum age is 16 (and must be accompanied by a guardian with a signed Minor Waiver Form, prior to dancing). If you are under 18, a signed Minor Waiver Form completed by your guardian is required prior to dancing.  

Please note the FS experience is designed for adults. We thank you for respecting this age requirement and look forward to meeting anybody younger than 16 years of age in a few years (or from home on the FS Virtual Hub!).


HOW DO I REACH THE FS TEAM? 

Reach us via email at hey@forward-space.com or by phone at (646) 370-6833 during open scheduled days. 


If you have any other questions, when in doubt, please give us a shout! FS Team